Bug: can not pin a folder

[eqemenesen]

Description

I cannot pin ay folder to the files app. ı can see already pinned apps as unpin in right click but pin no visable pins in the app and pinning button wont work

Steps To Reproduce

1. right click to folder
2. push the pin button

Requirements

• e.g. Fix crash that occurs when...

Files Version

3.7.11.0

Windows Version

10.0.22635.2771

User ID

69be7b3c-f4f0-486c-b9c2-b74ad2940950

Log File

debug.log

[Josh65-2201]

Thanks for the report, can you send a screenshot of the Files window

[yaira2]

1. Does it work if you restart Windows?
2. Does pinning the folder in File Explorer display the pinned folder in Files?

[Josh65-2201]

@eqemenesen Can you answer the above questions

[MagidElgady]

1. Does it work if you restart Windows?

   2. Does pinning the folder in File Explorer display the pinned folder in Files?

Here are my responses to this issue:

1. No, restarting Windows has no effect. It still breaks.

2. No, the pinned folders in my File Explorer do not show here at all.

This is the only issue I have so far with using the Files app. It's such a basic feature that should not be this difficult to fix.

This issue occurs when clicking on "Pin to Sidebar". "Pin to Start Menu" doesn't open the folder in the Files app but it doesn't cause any crashes. Hope this helps.

[Josh65-2201]

Can you try turning off Files settings > Advanced > Leave app running in the background then close and reopen Files

[MagidElgady]

Worked like a charm. Thank you!

[Josh65-2201]

Great, We're tracking fixing this in #15410. You can check there or click subscribe in the right sidebar for updates.