README

NAME
    RT::Extension::BriefHistory - Filter history by type on ticket display
    page

DESCRIPTION
    This plugin filter the history on the ticket display page by transaction
    types that are defined in the configuration. By default it shows only
    the transaction types create, correspond and comment.

    The history page shows always the full history.

    It was created after an article in the Best Practical wiki and an
    discussion in the rt-user mailing list (look at SEE ALSO).

INSTALLATION
    perl Makefile.PL
    make
    make install
        May need root permissions

    Edit your /opt/rt4/etc/RT_SiteConfig.pm
        If you are using RT 4.2 or greater, add this line:

            Plugin('RT::Extension::BriefHistory');

        For RT 4.0, add this line:

            Set(@Plugins, qw(RT::Extension::BriefHistory));

        or add RT::Extension::BriefHistory to your existing @Plugins line.

    Clear your mason cache
            rm -rf /opt/rt4/var/mason_data/obj/*

    Restart your webserver

AUTHOR
    Christian Loos <cloos@netsandbox.de>

LICENCE AND COPYRIGHT
    Copyright (C) 2010-2021, Christian Loos.

    This library is free software; you can redistribute it and/or modify it
    under the same terms as Perl itself.

SEE ALSO
    <http://bestpractical.com/rt/>

    <http://wiki.bestpractical.com/view/HideTransactions>

    <http://lists.bestpractical.com/pipermail/rt-users/2010-May/064720.html>